Services

We design and implement strategies for industry leaders.

Estrategia

  • New Product Launch Strategies: We Develop tailored plans to effectively introduce new products to the market, create buzz, and drive initial sales.
  • New Brand Launch Strategy: Crafting strategies to establish brand identity, build awareness, and create a solid foundation for long-term growth.
  • Marketing Strategy: Designing and implementing multi-channel marketing plans, utilizing digital marketing, social media, content creation, and traditional marketing techniques to achieve business goals.
  • Competitive AMS (Amazon Marketing Services) Benchmarking: Analyzing competitors’ performance on Amazon and providing insights to enhance advertising and product listing strategies for improved visibility and sales.
  • Organizational Design: Assessing and optimizing organizational structures, processes, and culture to support business growth and improve overall efficiency.
  • Team Recruitment and Development: Identifying talent needs, managing recruitment processes, and providing guidance on employee development to build high-performing teams.

Márketing

  • Sponsored Products/Brands: Creating and managing sponsored campaigns to promote products or brands, driving visibility and sales.
  • Amazon Marketing Services (AMS) Search Optimization: Enhancing search rankings and visibility on Amazon through targeted keyword research and optimization.
  • Bid Optimization: Analyzing and adjusting advertising bids to maximize ROI and ensure cost-effective ad placements.
  • Advertising Spend Optimization: Ensuring efficient allocation of advertising budget across various channels for optimal results and return on investment.
  • Display Ads: Designing and managing display ad campaigns for increased brand awareness and conversions.
  • Video Ads: Creating engaging video advertisements for various platforms to captivate audiences and drive results.
  • Amazon DSP (Demand Side Platform): Utilizing Amazon’s DSP for programmatic advertising and precise audience targeting.
  • A/B Testing and Measurement: Conducting data-driven tests and analysis to improve ad performance and overall marketing effectiveness.
  • Performance Reports and Checkups: Providing regular reports and insights on campaign performance to help clients make informed decisions and adjustments.
  • Marketplace SEO: Optimizing product listings and content on various marketplaces for improved organic visibility and sales.
  • Influencer Marketing: Collaborating with influencers to create authentic content, expand brand reach, and drive engagement.

Tech & Operations

  • Technology Partner Identification: Assisting in finding and evaluating technology partners to support business growth and enhance operations.
  • ERP (Enterprise Resource Planning) Integration: Streamlining and automating business processes through the implementation and integration of ERP systems.
  • Storage and Fulfillment Strategy: Designing and optimizing inventory management, warehousing, and order fulfillment processes to improve efficiency and customer satisfaction.
  • BuyBox Monitoring: Tracking and analyzing BuyBox metrics on marketplaces like Amazon to optimize sales performance and competitiveness.
  • Logistics Operations: Enhancing supply chain management, shipping, and distribution processes to reduce costs and improve service levels.

Gestión de productos

  • Store Setup: Assisting in the creation and setup of online stores across various e-commerce platforms, ensuring a seamless shopping experience for customers.
  • E-commerce Storefront Design: Crafting visually appealing and user-friendly e-commerce storefronts that effectively showcase products and drive conversions.
  • Search Engine Optimization for Marketplaces: Optimizing product listings on various marketplaces to improve organic visibility, search rankings, and sales.
  • Listing Optimization: Enhancing product listings with compelling descriptions, images, and metadata to boost visibility and conversions.
  • Enhanced Brand Content: Developing high-quality, branded content for product pages to elevate brand perception and increase customer engagement.
  • A+ Pages: Designing and implementing A+ pages with rich media and interactive content to showcase product features and benefits, improving conversion rates.
  • Review Acquisition Campaigns: Strategizing and executing campaigns to encourage customers to leave product reviews, increasing credibility and social proof.
  • Amazon Vine Management: Managing the Amazon Vine program to acquire honest reviews from trusted reviewers, improving product ratings and sales performance.

Photography & Design

  • Product Photography: Creating high-quality product images that showcase your products in the best possible light, enhancing their appeal to customers.
  • 360° Product Videos: Producing engaging 360° videos of your products, enabling customers to view them from all angles and enhancing the online shopping experience.
  • Storefront and Brand Design: Designing visually appealing and brand-consistent storefronts, logos, and marketing collateral that help your brand stand out.
  • Video Production: Developing high-quality, branded video content to showcase your products or services, tell your brand story, or educate and entertain your audience.
  • Brand Storytelling: Crafting a compelling brand narrative that resonates with your target audience and enhances brand awareness and perception.
  • Graphic Design: Creating custom graphics and illustrations that support your branding and marketing efforts and enhance your overall visual identity.
  • Packaging Design: Developing attractive and functional product packaging that reflects your brand and helps your products stand out on the shelves.
  • Advertising Design: Designing effective, eye-catching ads for online and offline channels that drive customer engagement and conversions.
  • Print Design: Developing visually appealing printed materials like brochures, flyers, and business cards that reflect your brand and support your marketing efforts.
  • Photography and Design Consulting: Providing expert advice and guidance on all aspects of photography and design, helping you develop effective strategies and achieve your marketing and branding goals.

Customer Success / Customer Experience CX

  • Customer Support Strategy: Developing a customer-centric support strategy tailored to the unique needs and preferences of your target audience.
  • Multilingual Expertise: Offering multilingual support services to cater to a diverse customer base and ensure effective communication.
  • Cultural Understanding: Providing culturally-sensitive support to bridge communication gaps and enhance customer satisfaction.
  • Industry-Proven Best Practices: Implementing best practices in customer support and CX, based on insights from successful industry case studies.
  • Reputation Management: Monitoring and improving your company’s reputation by addressing customer concerns and ensuring positive online reviews.
  • Digital Integration: Seamlessly integrating digital channels like live chat, email, social media, and chatbots into your customer support strategy.
  • Training and Development: Equipping your support team with the necessary skills and knowledge to provide exceptional customer experiences.
  • Customer Journey Mapping: Analyzing and optimizing the customer journey to identify pain points and opportunities for improvement.
  • Customer Feedback and Analysis: Gathering and analyzing customer feedback to drive continuous improvement in support and CX.
  • Performance Metrics and Reporting: Establishing key performance indicators (KPIs) and providing regular reports to track customer support and CX performance.
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